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Creating an environment that is structured around the needs and expectations of your "customers", making decisions based upon fact, not opinion, and using simple tools to gather and analyze information, will allow all of your people to meet and exceed the "customers" expectations. A systems orientation calls for continuous process improvement to: Improve product and service quality, drive down costs, and increase productivity, profitability, and customer service in order to enhance your competitive position and customer loyalty. Click below to watch the following video: What are the entrenched design flaws within organzations, and what are the solutions to overcome these problems? |
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